Frequently Asked Questions
Everything you need to know about your tactical apparel and gear.
When will my Battlbox order ship?
Standard orders typically process within 1-3 business days. For monthly subscription boxes, shipping occurs during the first two weeks of each month.
What is your return policy for apparel and gear?
We offer a 30-day return policy for unused and unworn items in their original packaging. Please note that specific items in subscription boxes may have different eligibility requirements.
How do I ensure I select the right size for tactical clothing?
Each product page includes a detailed size chart. We recommend measuring a similar garment you already own to compare against our tactical fit specifications.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping rates and delivery times vary by location and are calculated at checkout.
Can I exchange an item for a different size?
Absolutely. If your apparel doesn't fit quite right, contact our support team within 15 days of delivery to initiate an exchange for a different size, pending stock availability.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital wallets like PayPal and Apple Pay.